SINGH, JAGDIP: search on Z-Library

The world's largest scientific articles store. 70,000,000+ articles for free.

Don't use scam websites

1

Innovations in Retail Business Models

Alina Sorescu, Ruud T. Frambach, Jagdip Singh, Arvind Rangaswamy, Cheryl Bridges

Journal:

Journal of Retailing

Year:

2011

Language:

english

File:

PDF, 228 KB

english, 2011

2

Consumer Trust, Value, and Loyalty in Relational Exchanges

Deepak Sirdeshmukh, Jagdip Singh and Barry Sabol

Journal:

Journal of Marketing

Year:

2002

Language:

english

File:

PDF, 4.67 MB

english, 2002

3

Business-to-Business E-Negotiations and Influence Tactics

Singh, Sunil K., Marinova, Detelina, Singh, Jagdip

Journal:

Journal of Marketing

Year:

2020

Language:

english

File:

PDF, 482 KB

english, 2020

4

Consumer Trust, Value, and Loyalty in Relational Exchanges

Sirdeshmukh, Deepak, Singh, Jagdip, Sabol, Barry

Journal:

Journal of Marketing

Year:

2002

Language:

english

File:

PDF, 216 KB

english, 2002

5

What Occurs Once Consumers Complain? A Theoretical Model for Understanding Satisfaction/ Dissatisfaction Outcomes of Complaint Responses

Singh, Jagdip, Widing, Robert E.

Journal:

European Journal of Marketing

Year:

1991

File:

PDF, 1.12 MB

1991

6

Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues

Journal:

Journal of Marketing

Year:

1988

Language:

english

File:

PDF, 576 KB

english, 1988

7

Behavioral and Psychological Consequences of Boundary Spanning Burnout for Customer Service Representatives

Jagdip Singh, Jerry R. Goolsby and Gary K. Rhoads

Journal:

Journal of Marketing Research

Year:

1994

Language:

english

File:

PDF, 2.34 MB

english, 1994

8

Do Organizational Practices Matter in Role Stress Processes? A Study of Direct and Moderating Effects for Marketing-Oriented Boundary Spanners

Jagdip Singh, Willem Verbeke and Gary K. Rhoads

Journal:

Journal of Marketing

Year:

1996

Language:

english

File:

PDF, 2.87 MB

english, 1996

9

Performance Productivity and Quality of Frontline Employees in Service Organizations

Journal:

Journal of Marketing

Year:

2000

Language:

english

File:

PDF, 3.65 MB

english, 2000

10

Performance Productivity and Quality of Frontline Employees in Service Organizations

Journal:

Journal of Marketing

Year:

2000

Language:

english

File:

PDF, 157 KB

english, 2000

11

Antecedents and Consequences of Merit Pay Fairness for Industrial Salespeople

Ramaswami, Sridhar N., Singh, Jagdip

Journal:

Journal of Marketing

Year:

2003

Language:

english

File:

PDF, 198 KB

english, 2003

12

Boundary Role Ambiguity: Facets, Determinants, and Impacts

Journal:

Journal of Marketing

Year:

1993

Language:

english

File:

PDF, 818 KB

english, 1993

13

When consumers complain: A path analysis of the key antecedents of consumer complaint response estimates

Jagdip Singh, Robert E. Wilkes

Journal:

Journal of the Academy of Marketing Science

Year:

1996

Language:

english

File:

PDF, 1.68 MB

english, 1996

14

Exploring the Effects of Consumers′ Dissatisfaction Level on Complaint Behaviours

Singh, Jagdip, Pandya, Shefali

Journal:

European Journal of Marketing

Year:

1991

File:

PDF, 984 KB

1991

15

Consumer decision to upgrade or downgrade a service membership

Marinova, Detelina, Singh, Jagdip

Journal:

Journal of the Academy of Marketing Science

Year:

2014

Language:

english

File:

PDF, 628 KB

english, 2014

16

Curvilinear Effects of Consumer Loyalty Determinants in Relational Exchanges

Agustin, Clara, Singh, Jagdip

Journal:

Journal of Marketing Research

Year:

2005

Language:

english

File:

PDF, 434 KB

english, 2005

17

Striking a Balance in Boundary-Spanning Positions: An Investigation of Some Unconventional Influences of Role Stressors and Job Characteristics on Job Outcomes of Salespeople

Journal:

Journal of Marketing

Year:

1998

Language:

english

File:

PDF, 2.56 MB

english, 1998

18

Boundary Role Ambiguity in Marketing-Oriented Positions: A Multidimensional, Multifaceted Operationalization

Jagdip Singh and Gary K. Rhoads

Journal:

Journal of Marketing Research

Year:

1991

Language:

english

File:

PDF, 2.16 MB

english, 1991

19

Striking a Balance in Boundary-Spanning Positions: An Investigation of Some Unconventional Influences of Role Stressors and Job Characteristics on Job Outcomes of Salespeople

Journal:

Journal of Marketing

Year:

1998

Language:

english

File:

PDF, 2.50 MB

english, 1998

20

One-Voice Strategy for Customer Engagement

Singh, Jagdip, Nambisan, Satish, Bridge, R. Gary, Brock, JÃ¼rgen Kai-Uwe

Journal:

Journal of Service Research

Year:

2020

Language:

english

File:

PDF, 545 KB

english, 2020

21

Identifying Consumer Dissatisfaction Response Styles: An Agenda for Future Research

Journal:

European Journal of Marketing

Year:

1990

Language:

english

File:

PDF, 639 KB

english, 1990

22

Do Frontline Mechanisms Matter? Impact of Quality and Productivity Orientations on Unit Revenue, Efficiency, and Customer Satisfaction

Marinova, Detelina, Ye, Jun, Singh, Jagdip

Journal:

Journal of Marketing

Year:

2008

Language:

english

File:

PDF, 343 KB

english, 2008

23

Do Frontline Mechanisms Matter? Impact of Quality and Productivity Orientations on Unit Revenue, Efficiency, and Customer Satisfaction

Detelina Marinova, Jun Ye and Jagdip Singh

Journal:

Journal of Marketing

Year:

2008

Language:

english

File:

PDF, 2.98 MB

english, 2008

24

Adaptive Designs for Likert-Type Data: An Approach for Implementing Marketing Surveys

Jagdip Singh, Roy D. Howell and Gary K. Rhoads

Journal:

Journal of Marketing Research

Year:

1990

Language:

english

File:

PDF, 3.07 MB

english, 1990

25

Antecedents and Consequences of Merit Pay Fairness for Industrial Salespeople

Sridhar N. Ramaswami and Jagdip Singh

Journal:

Journal of Marketing

Year:

2003

Language:

english

File:

PDF, 4.88 MB

english, 2003

26

Twenty-Fifth Anniversary of the "Journal of Personal Selling & Sales Management" || Salesperson Selection, Training, and Development: Trends, Implications, and Research Opportunities

William L. Cron, Greg W. Marshall, Jagdip Singh, Rosann L. Spiro and Harish Sujan

Journal:

Journal of Personal Selling and Sales Management

Year:

2005

Language:

english

File:

PDF, 2.08 MB

english, 2005

27

Frontline Problem-Solving Effectiveness: A Dynamic Analysis of Verbal and Nonverbal Cues

Marinova, Detelina, Singh, Sunil K., Singh, Jagdip

Journal:

Journal of Marketing Research

Year:

2017

Language:

english

File:

PDF, 927 KB

english, 2017

28

Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues

Journal:

Journal of Marketing

Year:

1988

Language:

english

File:

PDF, 1.63 MB

english, 1988

29

Frontline knowledge networks in open collaboration models for service innovations

Ozkok, Ozlem, Bell, Simon J., Singh, Jagdip, Lim, Kwanghui

Journal:

Year:

2019

Language:

english

File:

PDF, 619 KB

english, 2019

30

Tackling measurement problems with Item Response Theory: Principles, characteristics, and assessment, with an illustrative example

Journal:

Journal of Business Research

Year:

2004

Language:

english

File:

PDF, 452 KB

english, 2004

31

Redundancy in constructs: Problem, assessment, and an illustrative example

Journal:

Journal of Business Research

Year:

1991

Language:

english

File:

PDF, 1.99 MB

english, 1991

32

Industry Characteristics and Consumer Dissatisfaction

Journal:

Journal of Consumer Affairs

Year:

1991

Language:

english

File:

PDF, 2.00 MB

english, 1991

33

Strategic Change Implementation and Performance Loss in the Front Lines

Ye, Jun, Marinova, Detelina, Singh, Jagdip

Journal:

Journal of Marketing

Year:

2007

Language:

english

File:

PDF, 192 KB

english, 2007

34

Measurement Issues in Cross-National Research

Journal:

Journal of International Business Studies

Year:

1995

Language:

english

File:

PDF, 496 KB

english, 1995

35

Curvilinear Effects of Consumer Loyalty Determinants in Relational Exchanges

Clara Agustin and Jagdip Singh

Journal:

Journal of Marketing Research

Year:

2005

Language:

english

File:

PDF, 2.57 MB

english, 2005

36

Strategic Change Implementation and Performance Loss in the Front Lines

Jun Ye, Detelina Marinova and Jagdip Singh

Journal:

Journal of Marketing

Year:

2007

Language:

english

File:

PDF, 2.85 MB

english, 2007

37

Rheology of adhesives

D. Narayanamurti, Jagdip Singh Sodhi

Journal:

Colloid & Polymer Science

Year:

1954

Language:

english

File:

PDF, 732 KB

english, 1954

38

Agency and trust mechanisms in consumer satisfaction and loyalty judgments

Jagdip Singh, Deepak Sirdeshmukh

Journal:

Journal of the Academy of Marketing Science

Year:

2000

Language:

english

File:

PDF, 2.03 MB

english, 2000

39

Understanding the structure of consumers’ satisfaction evaluations of service delivery

Journal:

Journal of the Academy of Marketing Science

Year:

1991

Language:

english

File:

PDF, 2.14 MB

english, 1991

40

Toward understanding consumers' role in medical decisions for emerging treatments: Issues, framework and hypotheses

Jagdip Singh, Leona Cuttler, J.B Silvers

Journal:

Journal of Business Research

Year:

2004

Language:

english

File:

PDF, 206 KB

english, 2004

41

Bottom-up learning in marketing frontlines: conceptualization, processes, and consequences

Ye, Jun, Marinova, Detelina, Singh, Jagdip

Journal:

Journal of the Academy of Marketing Science

Year:

2012

Language:

english

File:

PDF, 2.18 MB

english, 2012

42

A reviewer’s gold

Journal:

Journal of the Academy of Marketing Science

Year:

2003

Language:

english

File:

PDF, 665 KB

english, 2003

43

Investigating industry context effects in consumer-firm relationships: Preliminary results from a dispositional approach

Edwin Nijssen, Jagdip Singh, Deepak Sirdeshmukh, Hartmut Holzmüeller

Journal:

Journal of the Academy of Marketing Science

Year:

2003

Language:

english

File:

PDF, 1.75 MB

english, 2003

44

Stemming frontline performance losses in service innovation implementation

Singh, Jagdip, Marinova, Detelina

Journal:

Marketing Review St. Gallen

Year:

2013

Language:

english

File:

PDF, 862 KB

english, 2013

45

Determinants of Consumers’ Decisions to Seek Third Party Redress: An Empirical Study of Dissatisfied Patients

Journal:

Journal of Consumer Affairs

Year:

1989

Language:

english

File:

PDF, 1.77 MB

english, 1989

46

First- and second-order effects of consumers’ institutional logics on firm–consumer relationships: A cross-market comparative analysis

Singh, Jagdip, Lentz, Patrick, Nijssen, Edwin J

Journal:

Journal of International Business Studies

Year:

2011

Language:

english

File:

PDF, 482 KB

english, 2011

47

Are Tradeoffs Inherent in Diversification Moves? A Simultaneous Model for Type of Diversification and Mode of Expansion Decisions

Sayan Chatterjee and Jagdip Singh

Journal:

Management Science

Year:

1999

Language:

english

File:

PDF, 489 KB

english, 1999

48

Measurement Issues in Cross-National Research

Journal:

Journal of International Business Studies

Year:

1995

Language:

english

File:

PDF, 574 KB

english, 1995

49

Are Tradeoffs Inherent in Diversification Moves? A Simultaneous Model for Type of Diversification and Mode of Expansion Decisions

Chatterjee, Sayan, Singh, Jagdip

Journal:

Management Science

Year:

1999

Language:

english

File:

PDF, 270 KB

english, 1999

50

‘Nano-immuno test’ for the detection of live Mycobacterium avium subspecies paratuberculosis bacilli in the milk samples using magnetic nano-particles and chromogen

Singh, Manju, Singh, Shoor Vir, Gupta, Saurabh, Chaubey, Kundan Kumar, Stephan, Bjorn John, Sohal, Jagdip Singh, Dutta, Manali

Journal:

Veterinary Research Communications

Year:

2018

Language:

english

File:

PDF, 1.17 MB

english, 2018